GRANT HENDERSON
Digital Technology Solutions
& Products

Uniting organisational needs with optimal user experiences.

Recent Projects

Educating At-Risk Australians

Shingles impacts 1 in 3 Australians, but few really understand what it is or what it could mean for them.
We set out to change that.

Visualise Your Hyundai

Hyundai's new online tool utilises 3D models to help customers design, build and see what their new Hyundai will look like, including accessories.

Living Well with HIV

People living with HIV suffer a range of mental health concerns on top of their medical symptoms. This project worked with patients to understand their needs then reflect them out to the wider HIV community, along with a self-assessment quiz (PosQol) to enable positive HCP conversations.

AI Driven Search & Rescue

HCPs treating blood cancer patients take a medical approach, often ignoring the holistic wellbeing of those in their care. This project was developed to educate those HCPs on the mental and emotional needs of their patients for more rounded health outcomes.

Learn more

Beyond Banking to Engagement

The new Beyond Bank website and app use omni-channel personalisation and data-driven digital optimisation to deliver what visitors need, when they need it, for a more intuitive and personalised banking experience.

Level Up Wellness & Health

Green Cross Health wanted a solution to help customers self-educate on a range of wellbeing and health topics. Level Up is an engaging, interactive tool that delivers to that need.

Explore More Projects

Learn more

About Me

As a digital strategist and technology project manager, I take a Design Thinking approach to each new challenge, overlaying end-user needs with organisational objectives and deploying digital solutions that bring those worlds together.

Rigorous research and planning sits behind each platform, website, application or service solution to ensure that what we're creating delivers for user audiences while also driving organisational benefits and results. I'm an advocate for ensuring stakeholder engagement throughout project conception, development and QA, so we're all on the same journey together.

I've worked at leading digital agencies and in the corporate space for over 15 years in Australia and New Zealand, bringing solutions to market in almost every vertical from automotive, banking and tourism, to healthcare, government, and the not-for-profit sector.

Competencies

I deliver end-to-end digital products from concept to delivery then ongoing evolution as both user and organisational needs change with time, technology and need-state.

Concept, Design, Definition

Objectives & Requirements Gathering
User Research, Focus Groups, Workshops
Project Definitions
Concept Designs
Minimum Viable Product Modelling
Agile / Lean Methodology (as applicable)
Stakeholder Engagement
Costings, Budgetting, Approvals

Project Execution & Delivery

Team and 3rd Party Management
Technology Stack Decisioning
Security & Data Protocols
User Journey Mapping
Project Timelines & Delivery Roadmap
Continuous Stakeholder Engagement
Internal / External QA Process & Sign-off
Budget & Timeline Management

Data-Driven Optimisation
User Roadblock Discovery & Resolution
Continuous Improvement Mapping
New Features & Functions Concepts
User Research
Data Analytics
Stakeholder Reporting & Dashboards
Funding Proposals